193 High St, Willoughby NSW 2068

  02 9958 8775

Willoughby Veterinary Hospital

Contact Us

Phone 02 9958 8775
Address 193 High St,
Willoughby NSW 2068

Mon - Fri

8.00am - 8.00pm
9.00am - 4.00pm

Pub Hols 10am-12pm
Closed Christmas Day & New Years Day
Public Holidays
Australia Day
Friday 26th January

After Hours

02 9452 2933
Northside Emergency
Vet Services (NEVS)
335 Mona Vale Rd, Terrey Hills

 Email Us

We operate by appointment to reduce waiting times.

Request an Appointment

Our Staff

Veterinary Staff

Dr. Peter MacKenzie-Wood, BVSc

I am the practice principal of Willoughby Veterinary Hospital. What this means is that I am responsible for the quality of care provided to all our patients. To do this I ensure I employ highly skilled and empathetic staff, and make sure they have the right training and support to deliver the quality of care that all our patients deserve. I have over 20 years of experience and I have completed a post graduate course in surgery. This has given me the ability to perform an array of more complicated surgical procedures. One of my own dogs, Bella, was surrendered to me from a breeder because she has a congenital heart defect. We, as a team, successfully corrected this defect and she has been a part of my family since.

Outside of work I coach my son's Norths under 12's rugby side - training kids is definitely more challenging than puppies!! I am also a keen cyclist, every year I ride in the ‘Tour de Kids’ which has raised millions of dollars for children’s charities.

Dr. Hope Richards, BVSc

Dr Hope is a Veterinarian with nearly 20 years experience. She currently owns a Greyhound, a rescue Bichalier, a rescue Burmese and 4 rescued chickens. Despite a few issues they are all very adored and her family life revolves around them.

On graduating Hope worked in the UK for 4 years, then returned to Sydney to focus on small animal practice. She has been at Willoughby for 12 years now and really loves and appreciates spending all day surrounded by people's best friends.

Dr. Jennifer Millar, BVSc

Jen graduated from Sydney University in 2013. She then spent two years in mixed practice on the mid north coast of NSW where she treated everything from red-belly black snakes to donkeys. She has been working with us since 2015 and is currently doing a continued education course in small animal imaging. 

She is a working-dog lover and has always had kelpies. You may even meet her litte, black kelpie 'Peach' when you come to the clinic. Jen loves to fill her spare time with anything outdoors and adventurous - going to the beach, hiking, camping.... as long as it's dog-friendly!

Dr Nicola Kynoch, BVSc

Nicola joined Willoughby after graduating from Sydney University in 2015. She is absolutely loving each day as a part of the team, learning from the wide variety of cases we see here. She is particularly interested in ultrasound and surgery, hoping to pursue further studies in both these areas. She recently went on a veterinary experience to South Africa, working with giraffes and the dogs in the local communities. 

She has a particular soft spot for any kind of "oodle" dogs, owning a Moodle herself. Her favourite thing about working as a vet is seeing the special bond humans and animals share. 

Dr Zoe Walton Weitz, BVSc

Zoe became a member of the Willoughby Veterinary Hospital family after graduating from Sydney University in 2015. She is enjoying every aspect of working with such a wonderful, supportive and professional team. Her special interests lie in pathology and cardiology and she would love to undertake further study these fields. 

Zoe spent her childhood growing up overseas in countries including Australia, Germany, India and Thailand. During this time she has volunteered with animals ranging from street dogs to sea turtles and even elephants! Nevertheless, she has a particular soft spot for any working breed dog or Burmese cat – her own pets being no exception.

Dr Felicia Tam, BVSc BSc(Vet)

Since graduating from Sydney University in 2012, Felicia spent some time working in veterinary research and in technical services before joining the team at Willoughby Vet in 2017. Her special interest lies in pharmacology because she believes that understanding the relationships between medications and patients is crucial to practising good medicine. She is preparing to sit her membership exams in veterinary pharmacology in 2020.

Felicia has a soft spot for cats with cheeky personalities, like her cat Cooper, and for big dogs like her lovely rescue greyhound Nala. Since starting at Willoughby, she enjoys seeing the strong bonds between owners and their furry best friends, and loves being able to support that bond through preventative medicine, veterinary care and education.

Practice Manager

Deanna Sorensen, Grad Cert Mgt, Vet Nurse Cert. IV

After growing up in Canada, Dee spent 10 years travelling the world, working in Japan and running businesses in Hong Kong before undertaking a six-month solo walk from Perth to Sydney, then migrating to Australia permanently in 1999. She has been a mentor for Women in Business and was one of Australia’s first qualified Life Coaches, managing various business operations before finding a new focus as a wildlife carer, veterinary nurse and subsequently practice manager, joining Willoughby Vet Hospital in 2014. She lives on the Northern Beaches with her husband Jez and three-legged Labrador Emerson.

Nursing Staff

Nicole Floudas, Senior Nurse, Veterinary Nurse Cert. IV

Nicole is a senior Veterinary Nurse at Willoughby Veterinary Hospital and has been an active team member for six years. Having always had a passion for animals, her interest has progressed to seeking to understand them from a behavioural/cognitive perspective. She feels this has enabled her to view the animal in its entirety. Nicole has been teaching Puppy and Dog Training Schools for four years and is currently completing her Certificate IV in Delta Dog Training and Behaviour.

Amy Keough, Senior Nurse, Veterinary Nurse Cert. IV

Amy has also been a with us now for a year and a half. She completed a Bachelor of Human Movement and Secondary Teaching in PDHPE before realising her passion lies with animals. She is now completing a Certificate IV in Veterinary Nursing at Tafe, and is thoroughly enjoying the change. Amy loves a challenge and loves to learn, and is enjoying working both on reception and in surgery. She owns two rescue dogs, Miki, a Jack Russell cross, and Holly, a Border Collie cross who eagerly wait for her every day to get home from work!

Lisa Chan, Receptionist, Veterinary Nurse Cert. IV

Most people know Lisa! She is the longest serving member at Willoughby Veterinary Hospital having  nursed for 4 years and now is the familiar face working at reception. Her time is mostly consumed with running the clinic, mainly reception and being the Willoughby Vet all round trouble shooter. She also helps out at our sister clinics when she gets the time to go visit them which she says is a nice change in scenery. Lisa has a Certificate IV in Veterinary Nursing which enables her to answer most questions about animal husbandry and general veterinary inquiries. She enjoyed three years as a volunteer keeper at Taronga Zoo and outside of work she is an avid cricket, soccer and softball player.



Emma Cameron, Veterinary Nurse Cert IV and Captive Animals Cert III - Currently Studying

Emma started here with us in January whilst studying her Cert. IV in Veterinary Nursing which she is due to finish in mid 2016. She is also studying a Certificate III in Captive Animals at Taronga Zoo due to a shared love of companion, wildlife and captive animals.

She enjoys every aspect of working at Willoughby vets, however her particular interest is caring for very sick or injured animals and wildlife, which is how she fell in love with the kitten in her photo, Monty, who was presented to the clinic as a stray with a broken leg. Monty is doing well and has settled in extremely well with Emma.

Maddie Playfair, Veterinary Nurse Cert IV - Currently Studying

Maddie is one of our newer members to the team here at Willoughby. She is currently studying Cert. IV in Veterinary Nursing after her gap year around Europe last year. Her passion has always been to get into the veterinary industry and knew vet nursing was her starting point. Maddie loves surgery and is excited to learn more about it. She loves all animals but especially small dogs and cats!

Marta Nascimben, Veterinary Nurse Cert. IV

Marta decided to come to Sydney, from Milan, Italy, two years ago, for a new experience. Her love of animals prompted her to study vet nursing. She loves assisting in surgery and managing recovering patients. Marta loves cooking, reading biographies, and spending time with friends. She also loves spending time with her giant dog, a bull mastiff x Irish wolfhound named Dino, who she adopted from the RSPCA. 


Cassie Williams, Veterinary Nurse Cert. IV


Claudia Reefman, Veterinary Nurse Cert. IV




Toyota has been grooming dogs for us for the past 18 months but came to us with over 8 years’ experience; three years in Taiwan, five years in Australia, and a couple of awards - second prize in a poodle grooming competition in Taiwan in 2009 and third prize in 2014 in Australia with her favourite breed, a Bichon. She also adores French Bulldogs. She doesn’t have a dog at the moment but owns a mini lop eared rabbit called Champion with her partner May who is also a dog groomer. 


Casual Staff

Bonnie Kelly, Veterinary Nurse Cert. IV

Bonnie has been putting her nursing skills to work at Willoughby Veterinary Hospital for over 5 years. By the end of this year she will have completed her Certificate IV in Veterinary Nursing. Although she enjoys everything she does, she loves assisting the vets in surgery the most. Being such a busy clinic she is always working with a variety of interesting and challenging cases, which keep her thirst for knowledge sated.

Rachel Simmonds, Veterinary Nurse Cert. IV

Over the past few years Rachel went from being one of Willoughby Veterinary Hospital's best clients to one of the Staff. Through looking after her two elderly Miniature Schnauzers with ill health she developed a passion for Veterinary Nursing and completed her studies in 2012. Although she enjoys all aspects of her job, her particular area of interest is caring for the sick puppies and kittens - these guys just need that little extra TLC to get them well again. As of 2014 Rachel has embarked on a new venture, studying Science at university in the hopes of be becoming a veterinarian one day.

Meghan Plumb, Veterinary Nurse

Meg is one of our very talented Veterinary Nurses who traveled all the way from Canada to Australia several years ago, and settled here at Willoughby Vet. She works very hard and was recently accepted to work at the bird show at Taronga Zoo! This is Meg pictured here holding "Nangaw", the Powerful Owl.

She has a passion for our native wildlife and has become our resident wildlife nurse.

We are so proud of all her achievements. Next time you visit the zoo, pop in to the bird show and say hello. She is full of wonderful facts about the birds and would be happy to answer all of your questions smile emoticon


Amy Bird, Veterinary Student

Amanda McHutchison, Veterinary Nurse Cert. IV - Currently Studying

Amanda spent many years working in the corporate world, before pausing from work to raise her two beautiful daughters. She has now joined the team at Willoughby, turning her passion for animals into a new career. She is absolutely loving the change, and is due to finish her studies this year.

Amanda has a particularly soft spot for rescue cats. She owns a cheeky boy called Gibbs, and a big, adorable  greyhound called Alfie. 




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